The Greenwash Brigade hit the nail on the head recently with their commentary on a public radio interview with Seventh Generation’s Jeffrey Hollender. Namely: it’s extremely hard for consumers to uncover greenwashing on their own. If you’re knowledgeable on environmental issues, you can make reasonable guesses about when a marketing claim may be suspect. But trying to get specific environmental information about a product is exceedingly difficult.

First, there are so many things that go into whether a product should be considered environmentally friendly. How was it manufactured? How is it packaged? How was it transported? Is it recyclable?

Second, it’s difficult to find a credible source with information on a product’s environmental impact. Who is documenting this stuff? Are they trustworthy?

Interestingly, the topic fits well into a discussion TerraChoice’s Scot Case had with the Federal Trade Commission recently. The FTC is revamping its Environmental Marketing Claims Guidelines and is currently hearing testimony from experts as they deliberate. Scot was on a panel regarding the need for FTC guidance and made one critical recommendation. Since consumers are demanding proof of green claims, companies should be required to provide it – either with data and evidence on their websites or through third-party certification.

In others words, consumers shouldn’t be stuck with the burden of research. Companies should help make the information consumers need easily available.

Note: For your listening pleasure, there’s a recorded webcast from the FTC event mentioned above.

Posted by Mari in Environmental standards, Green products, Marketing